How to Apply for Malaysia eVisa: A Step-by-Step Guide

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Documents needed to apply for Malaysia eVisa

You would need the following documents before starting your Malaysia eVisa application.

• Original passport
  • Passport must be valid for 6 months from the expected date of arrival in Malaysia
• Digital photo
  • Must be 30mm x 50mm in dimensions
  • Must be less than 2MB in size
  • Must be a studio-taken photo (scanned photos and selfies not accepted)
  • Must be taken within the last 6 months
  • Must be on a white background without any borders
  • Must show full face without headgear
• Passport first/ID page scan
  • Scan must be the first/ID page or the first two pages
  • Scan must be in full color (black and white not accepted)
  • Scan must be in original size (edited or resized scans are not accepted)
• Passport last page scan
  • Scan must be the last page or the last two pages
  • Scan must be in full color (black and white not accepted)
  • Scan must be in original size (edited or resized scans are not accepted)
• Scan of last visited country entry-exit stamps
  • Scan must include entry and exit stamps from the last visited country
  • Scan must be in full color (black and white not accepted)
  • Scan must be in original size (edited or resized scans are not accepted)
• Round-trip flight tickets
  • Must be fully-paid flight tickets with an e-ticket number
  • Must be in PDF format downloaded from the airline website (emails, screenshots or scans are not accepted)
  • If you have two or more PDFs, they must be put together into a single PDF
  • Dummy tickets, reservations and itineraries are not accepted
• Hotel reservation
  • Must be for the entire duration of the trip
  • Pay-at-the-property bookings are also acceptable
• Other supporting documents
  • Proof of residence, cover letter, bank statements, etc.

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Steps to Apply for Malaysia eVisa

Step 1. START

• Go to the Malaysia eVisa Portal
• Click on “I’m New! Apply“

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Step 2. REGISTRATION

On the registration page, enter the following information. 

Section: REGISTRATION

• Given Name (Your Name) [Instruction: Enter your given name as per the passport]
• Surname (Family Name) [Instruction: Enter your surname as per the passport]
• Nationality [Instruction: Enter your nationality as per the passport]
• Passport Number [Instruction: Enter your passport number]
• Gender [Instruction: Enter your gender as per your passport]
• Date of Birth [Instruction: Enter your date of birth as per your passport]

Section: CURRENT LOCAL ADDRESS

• Address [Instruction: Enter your current address in your country]
• Postcode [Instruction: Enter the postal code of your current address]
• City [Instruction: Enter your current city]
• Country [Instruction: Select your current country]
• Phone Number [Instruction: Enter your mobile phone number]

Section: LOGIN INFORMATION

• Email [Instruction: Enter your email]
• Password [Instruction: Enter a strong password]
• Re-confirm Password [Instruction: Re-enter the above password]
• Answer [Instruction: Enter the captcha]

Click on the blue “Register” button.

Your account will be created and you will be taken to the “LIST OF APPLICATIONS” page.

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Step 3. APPLY NOW

Click on the blue “Apply Now +” button. 

A popup appears with different visa options.

Click on “Tourist”.

Another popup appears, alerting you that the tourist visa is single-entry only. 

Click on the blue “Proceed” button.

You will be taken to the “PARTICULARS OF APPLICATIONS” page.

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Step 4. APPLICATION

Enter the following information on the “PARTICULARS OF APPLICATIONS” page.

Section: PARTICULARS OF PHOTO

(1) Upload Photo (Max 2MB)

Click on the “Select Photo” button. A popup appears with photo specifications and a button to select the file.

Click on the blue “Select file” button in the photo popup to upload your digital photo. 

(2) Upload Passport (Max 2MB)

Click on the “Select Photo” button. A popup appears with passport scan specifications and a button to select the file.

Click on the blue “Select file” button in the passport popup to upload a scan of your passport first/ID page.

(3) Upload the page that shows the previous/old passport number

Click on the “Select Photo” button to upload a scan of your passport’s last page. 

Section: PARTICULARS OF APPLICANT

• Surname [Instruction: Enter your surname as per your passport]
• Given Name [Instruction: Enter your given name as per your passport]
• Date of Birth [Instruction: Enter your date of birth as per your passport]
• Nationality [Instruction: No need to enter anything as your nationality information will be auto-populated from your profile]
• Gender [Instruction: Enter your gender as per your passport]
• Phone Number [Instruction: Enter your local phone number]
• Email [Instruction: No need to enter anything as your email address will be auto-populated from your profile]

Section: VISA DETAILS

• Visa Type [Instruction: Select SEV (Single Entry Visa) from the options]
  • SEV (Single Entry Visa)
  • MEV (Multiple Entry Visa)
• Purpose Of Stay/Category [Instruction: Select TOUR from the options]
  • BUSINESS
  • OFFICIAL MATTERS
  • TOUR

NOTE
Malaysia eVisa for general tourism purposes is single-entry only. Select SEV (Single Entry Visa) for the visa type. MEV (Multiple Entry Visa) is for medical or wedding tourism, business purposes and for airline/cruise staff.

Section: PARTICULARS OF PASSPORT/TRAVEL DOCUMENT

• Travel Document [Instruction: Select INTERNATIONAL PASSPORT]
• Document Number [Instruction: Enter your passport number]
• Place/Country of Issued [Instruction: Enter the country where your passport is issued]
• Previous Document Number [Instruction: Enter your old passport number. If this is your first passport, enter your current passport number]
• Passport Issuance Date [Instruction: Enter the date of issue of your passport]
• Passport Expiry Date [Instruction: Enter the date of expiry of your passport]

Section: ADDRESS IN MALAYSIA

• Address [Instruction: Enter your hotel address in Malaysia]
• Post Code [Instruction: Enter the postal code of your hotel in Malaysia]
• City [Instruction: Enter the city of your hotel in Malaysia]

Section: CURRENT LOCAL ADDRESS

• Address [Instruction: Enter your current local address in your country]
• Post Code [Instruction: Enter the postal code of your local address]
• City [Instruction: Enter the city where you currently live]
• Province/State [Instruction: Enter the province or state where you currently live]
• Country [Instruction: Enter the country where you currently live]

Section: UPLOAD DOCUMENTS

(1) Flight Ticket

Click on the “SELECT DOCUMENT” button. A popup appears with the specifications of the flight ticket. 

Click on the “Select file” button in the popup to upload your flight ticket. 

NOTE
Flight tickets must be round-trip flight tickets originating and ending in your home country or current country of residence. If you haven’t decided on your travel dates yet, consider getting a flight ticket from Expedia with free cancellation within 24 hours or a fully refundable flight ticket. 

(2) Accommodation

Click on the “Select file” button to upload your hotel bookings. 

(3) Other

Click on the “Select file” button to upload any other supporting documents.

NOTE
Uploading supporting documents is optional. But to strengthen your application, you can upload a cover letter, current bank statement, any previous Malaysian visas, and any valid or expired strong visas such as the US, UK, Canada, Schengen, etc. 

(4) Last Visit Country

Click on the “SELECT DOCUMENT” button. A popup will open with the specifications of the last visit country.

Click on the “Select file” button in the popup to upload a scan of your last visited country visa and stamps.

NOTE
Along with the entry and exit stamps of your last visit country, make sure to show the exit and re-entry stamps of your home country as well. Otherwise, you will be asked to upload these later and this can delay the processing. 

Click on the blue “NEXT >” button.

A “TERMS & CONDITIONS” popup will appear. Check the box that you have read the terms and conditions and click on the blue “AGREE ✓” button.

You will be taken to the “IMAGE EDITOR” page.

Malaysian authorities are very particular about the photo. Move or resize your photo using the guidance frame to edit the photo to meet the specifications. 

Click on the blue “CONFIRM & CONTINUE >” button. 

You will be taken to the “PREVIEW” page. 

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Step 5. PREVIEW

Section: UPLOADED PHOTO VALIDATION

Check your photo validation. There must be a green box around the photo indicating that your uploaded photo is acceptable. 

Section: PLEASE ROTATE YOUR PHOTO IF NECESSARY

Check your passport’s front page and last page. Make sure they are correctly aligned. If they are not correctly aligned, use the “ROTATE” buttons to adjust the alignment.

Click on the blue “Confirm >” button. 

You will be taken to the next page to review your details and select the payment method.

Review the information entered in the following sections so far. If you see any errors, click on the “< EDIT” button to edit the information. 

• Section: PARTICULARS OF APPLICATION
• Section: APPLICANT PHOTO
• Section: PASSPORT PHOTO
• Section: PASSPORT PHOTO LAST
• Section: UPLOADED DOCUMENTS

Section: PARTICULARS OF PAYMENT

• PAYMENT METHOD [Instruction: Select the VISA/MASTERCARD option. If residing in China, select WeChat or Alipay]

Check the box to confirm your information is correct and click the blue “PAY >” button.

A popup will appear warning you that you can’t make any changes past this step. Click on the blue “PROCEED ✓” button.

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Step 6. PAYMENT

Section: PARTICULARS OF PAYMENT

The total fee for eVisa is shown here, including processing and convenience fee.

Click on the “Proceed Payment” button. 

You will be taken to the “JABATAN IMIGRESEN MYS” payment page.

Enter the following details in the “JABATAN IMIGRESEN MYS” payment page. 

• Card Details [Instruction: Enter your credit or debit card details]
• Billing address [Instruction: Enter the billing address associated with your credit or debit card]
• Email [Instruction: Enter the email associated with your credit or debit card]

IMPORTANT
If your payment is failing, try without entering your billing address. This is something I learned after intense research on the internet and forums. My payment was failing. I tried all my cards and none worked. I called my banks too. But when I tried without filling out the address, it worked right away. 

Click on the green “Pay now” button. 

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Step 7. COMPLETE

A thank you page is shown confirming your eVisa application submission. 

You will also receive an email confirming your eVisa application submission.

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Steps to Track Malaysia eVisa Status

The Malaysia eVisa processing time is 2-3 working days, excluding the day of submission. But in some cases, it can take much longer, especially if you are asked to upload additional documents. 

STATUS: IN PROGRESS

Once you submit your application, your eVisa status will be “IN PROGRESS” until approved. To check the status of your eVisa, follow the steps below. 

• Go to the Malaysia eVisa Portal
• Click on “Returning User Login” 

A login popup will appear. Enter your email, password, and captcha and click on “Sign In”.

You will be taken to the “LIST OF APPLICATIONS” page, where you can check the status of current and past applications. 

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STATUS: REQUEST DOCUMENT / DATA AMENDMENT

If any additional documents or data are required, you will receive an email notification to upload additional documents. 

Step 1: TRACK STATUS

To upload additional documents and/or to amend data, follow the steps mentioned above to track the status of your eVisa application. 

In the “LIST OF APPLICATIONS” page, the status of your application will be “REQUEST DOCUMENT / DATA AMENDMENT”.

Click on the “Re-upload Document / Data Amendment” button. 

You will be taken to the “PARTICULARS OF REQUESTED DOCUMENTS” page.

Step 2: REQUEST DOC

Upload any requested documents and/or make any data amendments. 

Click on the blue “NEXT >” button.

You will be taken to the “PREVIEW” page.

Step 3: PREVIEW

Review all the data and documents to make sure there are no errors. If you see any errors, click on the “< EDIT” but to make corrections.

Check the box to confirm that the information is correct and click on the blue “CONFIRM >” button. 

Step 4: COMPLETE

You will see the message that your “REQUESTED DATA SUCCESSFULLY UPDATED”. You will not receive any email. So, make sure to track the status of your application regularly. 

NOTE
After you upload additional documents or amend any data, your eVisa processing time will reset. It will take another 2-3 working days from that point. 

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STATUS: APPROVED

When your eVisa is approved, you may or may not receive an email notification. Make sure to track your application progress regularly so you can download your eVisa as soon as it’s approved. 

Follow the steps below to download your eVisa. 

• Go to the Malaysia eVisa Portal
• Log in to your account to navigate to the “LIST OF APPLICATIONS” page
• In the “LIST OF APPLICATIONS” page, click on the “PRINT eVISA” button for your approved eVisa. 
• Your eVisa will be downloaded as a PDF

Print this approved eVisa and carry it with you when you travel to Malaysia.