After completing your DS-160, the next step in your visa application is to schedule US visa appointment. This requires paying the visa fee and selecting the location and date for your visa interview. Some countries require an additional appointment for biometrics at a Visa Application Center.
The US visa appointment available dates vary from country to country and location to location. You can check the current wait times for visa appointments at the Bureau of Consular Affairs website.
You can schedule US visa appointment anywhere in the world. If you are traveling and would need to schedule your US visa interview appointment in a third country, you can very well do so.
It is not mandatory to schedule your appointment in the same location as in your DS-160. You are expected to schedule your appointment at the same location. But if you have to attend your visa interview at a different location, you are still allowed to do so.
How to use this step-by-step guide?
The procedure to schedule US visa appointment is slightly different in Asia compared to the rest of the world. Therefore, this guide is divided into 2 parts. Part 1 walks you through the procedure to schedule US visa appointment in Asia and Part 2 in the rest of the world.
- PART 1: Schedule US visa appointment in Asia
- PART 2: Schedule US visa appointment in Americas, Europe, Middle East and Africa
I have listed out all sections and questions in this guide. For each question, there is a comment explaining what exactly needs to be entered.
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PART 1: Schedule US visa appointment in Asia
The following are the steps to schedule US visa appointment in Asia
- New User Registration
- Visa Type
- Location
- Language
- Visa Category
- Visa Class
- Review
- Personal Data
- Dependents
- Age
- Previous Visas
- Documentation Delivery
- Payment Options
- Schedule Fingerprints and Photo Appointment (applicable only in some countries)
- Schedule Visa Interview Appointment
US Travel Docs Homepage
Before you jump into creating your profile and filling your appointment application, you must first read through the instructions thoroughly. Below are the steps to get to the instructions.
- Head over the US Travel Docs website
- Select the country from the map where you would like to schedule your appointment
- Select “Yes” to the question “Is this your first time applying for a visa and/or visiting our site?”
- Select “Nonimmigrant” to the question “Are you applying for a nonimmigrant or immigrant visa?”
- Nonimmigrant visa information and instructions will be displayed
- Read through the instructions to familiarize yourself with the application, the steps and the payment options
01. New User Registration
US Travel Docs Login page
After you read through the instructions, follow the below steps to register a new profile.
- Head over the US Travel Docs website
- Select the country from the map where you would like to schedule your appointment
- Select “No” to the question “Is this your first time applying for a visa and/or visiting our site?”
- Click on “Create Account” button under “APPLY FOR A U.S. VISA”
- You will be taken to “New User Registration” section
New User Registration page
Enter the following information in “New User Registration” section
- Select Country For Visa [Comment: Country will automatically be displayed. This field is not editable]
- Email [Comment: Enter your email where you would like to receive communication]
- First Name [Comment: Enter your given name from the passport]
- Last Name [Comment: Enter your last name or surname from the passport]
- Password [Comment: Enter a new password for your profile]
- Confirm Password [Comment: Enter the same password as you entered above]
- I have read and understood the Privacy Policy [Comment: Check this box]
- Type in the characters displayed in the box below [Comment: Enter the captcha]
Click on the “Submit” button to register a new profile. Make a note of your username (your email) and password. You will need these credentials to save and come back to your application later.
Dashboard
Click on “New Application/Schedule Appointment” from the left side menu to start scheduling your appointment. When you click on “New Application/Schedule Appointment”, you will be taken to “Visa Type” section.
02. Visa Type
Visa Type page
Enter the following information
- Select whether you are applying for a Nonimmigrant Visa or an Immigrant Visa [Comment: Select “Nonimmigrant Visa” for B1/B2. If you are scheduling an appointment for other types of visas such as H1B, L1, etc, select the appropriate type]
- Immigrant Visa
- Nonimmigrant visa
Click on “Continue” to go to the “Location” section.
03. Location
Location page
Enter the following information
- Please Select Your Country or State of Residence [Comment: Select the location where you want to schedule your visa appointment]
Click on “Continue” to go to the “Language” section.
04. Language
Language page
Enter the following information
- Language Of Interview [Comment: Enter the language in which you want to give your visa interview. You will be asked questions in this language]
Click on “Continue” to go to “Visa Category” section.
05. Visa Category
Visa Category
Enter the following information
- Please select a visa category that applies to you [Comment: Select “Business/Tourism, Crew and All Other Visas” from the options]
- Business/Tourism, Crew and All Other Visas
- Students and Exchange Visitors
- L1 (Blanket)
- H&L visas
Click on “Continue” to go to “Visa Class” section.
06. Visa Class
Visa Class page
Enter the following information
- Select Visa Class: [Comment: Select “B1/B2 – VISITOR FOR BUSINESS AND PLEASURE” from the options]
- B1 – VISITOR FOR BUSINESS
- B1/B2 – VISITOR FOR BUSINESS AND PLEASURE
- B2 – VISITOR FOR PLEASURE OR MEDICAL TREATMENT
Click on “Continue” to go to “Review” section.
07. Review
Review page
Enter the following information
- Please make sure all selected information is correct before continuing [Comment: Review the information and make sure everything you have entered is correct so far]
Click on “Continue” to go to “Personal Data” section.
08. Personal Data
Personal Data page
Enter the following information
- PASSPORT DETAILS
- Passport Number [Comment: Enter you passport number as in your passport and DS-160]
- Passport Issuance Date [Comment: Enter your passport issue date]
- Passport Issuance Place [Comment: Enter your passport place of issue]
- Passport Expiration Date [Comment: Enter your passport expiration date]
- Date of Birth [Comment: Enter your date of birth as shown in your passport]
- Nationality [Comment: Enter your nationality]
- First Name [Comment: Enter your given name from your passport]
- Last Name [Comment: Enter your last name or surname from your passport]
- Country of Birth [Comment: Enter your country of birth]
- Gender [Comment: Enter your gender]
- DS-160 Confirmation Number [Comment: Enter your DS-160 confirmation number]
- CONTACT INFORMATION
- Phone Number [Comment: Enter your phone number]
- Mobile Phone [Comment: Enter your mobile number]
- Email [Comment: Enter your email]
- MAILING ADDRESS
- Address Line 1 [Comment: Enter your address]
- City [Comment: Enter your city]
- State [Comment: Enter your state]
- Postal Code [Comment: Enter your postal/zip code]
Click on “Continue” to go to “Dependents” section.
09. Dependents
Dependents page
Enter the following information
- Please click “Add by Name” or “Add Existing Applicant” if you have a group/family member (including a child) who needs to apply for a visa with you. [Comment: Click on the “Add by Name” button to add the dependents that need to attend the visa interview with you]
Add/Edit Dependent page
If you would need to add your dependents, click on “Add by Name” button and enter the following information.
- Relationship [Comment: Select your relationship with your dependent from the options]
- Spouse
- Child
- Father
- Mother
- Daughter
- Son
- Other
- DS-160 Confirmation # [Comment: Enter your dependent’s DS-160 confirmation number]
- First Name [Comment: Enter your dependent’s given name from the passport]
- Last Name [Comment: Enter your dependent’s last name or surname from the passport]
- Gender [Comment: Select your dependent’s gender]
- Date of Birth [Comment: Enter your dependent’s date of birth as shown on the passport]
- Country of Birth [Comment: Enter your dependent’s country of birth]
- Nationality [Comment: Enter your dependent’s nationality
- Passport Number [Comment: Enter your dependent’s passport number]
- Passport Issuance Date [Comment: Enter your dependent’s passport date of issue]
- Passport Issuance Place [Comment: Enter your dependent’s passport place of issue]
- Passport Expiration Date [Comment: Enter your dependent’s passport date of expiration]
- Primary Phone # [Comment: Enter your dependent’s primary phone number]
- Alternative Phone # [Comment: Enter your dependent’s alternative phone number]
- Email [Comment: Enter your dependent’s email]
Click on “Save” to save your dependent’s information.
If you have more than one dependent that needs to attend the visa interview with you, click on “Add by Name” to add more dependents.
When finished adding all your dependents, click on “Continue” to go to “Age” section.
10. Age
Age page
Enter the following information
- Are you (the visa applicant) under 14 years or age? [Comment: Click “No” to continue]
- Are you (the visa applicant) 80 years of age or older? [Comment: Click “No” to continue]
11. Previous Visas
Previous Visas page
Enter the following information
- Do you have a previous B-1/B-2 visa (visitor visa)? [Comment: Click “No” to continue. Click “Yes” if you had a previous B1/B2 visa]
NOTE
If you select “Yes” to the above question, you will be asked a few questions to determine if you qualify for the visa renewal and interview waiver.
12. Documentation Delivery
Documentation Delivery page
Enter the following information
- Specify Documentation Delivery [Comment: Select “Pick Up” or “Delivery” from the options]
- Pick Up [Comment: Select this option if you would like to pick up your passport from visa application center or courier head office]
- Delivery [Comment: Select this option if you would like to receive your passport by mail to your home]
Click on “Continue” to go to the “Payment Options” section.
13. Payment Options
Payment Options page
On this screen, you will see different payment options. Click on each option to see the instructions on how to make the visa fee payment.
At this point, the visa application is already saved. Familiarize yourself with the payment options and pick the payment method that works best for you.
Available Payment Methods
- Electronic fund transfer (ETF) from a local bank account
- Cash payment at a designated local bank
- Country-specific local payment options (mobile payments, wallets, etc)
a. Electronic fund transfer (ETF) from a local bank account
Follow the below steps to pay your visa fee by electronic fund transfer
- On this screen, select Electronic Fund Transfer
- A unique account number will be displayed
- Make a note of this unique account number as you will need this to make your visa appointment
- Make an electronic fund transfer to this unique account number from your local bank account
You will be able to schedule your appointment on the next business day after the visa fee payment is made.
NOTE
If more details such as bank name, bank address, etc are required to make an electronic fund transfer, those details will also be displayed along with the unique account number.
NOTE
You must transfer the correct amount. Incorrect amounts can lead to delays.
b. Cash payment at a designated local bank
Follow the below steps to pay your visa fee by cash at a designated local bank
- On this screen, select Cash at Bank
- A link to download/print the visa application deposit/collection slip will be displayed
- Print the visa application deposit/collection slip
- Fill all the necessary details on the deposit/collection slip
- Take the deposit slip with you to the bank and make the visa fee payment
- You will be given a receipt, save the deposit slip and receipt
You will be able to schedule your appointment on the next business day after the visa fee payment is made.
c. Country-specific local payment options (mobile payments, wallets, etc)
Follow the below steps to pay your visa fee by a local payment option such as mobile payment, wallet, etc. These options differ from country to country.
- On the payment screen, select your country specific local payment option (such as mobile, wallet, etc)
- Instructions on how to make the payment will be displayed
- Make the visa fee payment and make a note of the receipt or transaction number
You will be able to schedule your appointment the next business day after the visa fee payment is made.
After the payment, come back to the website and login with your credentials. You will see a “Continue” option on the left side menu. When you click this “Continue” option, you will be taken directly to the “Payment” screen.
Payment page
Enter the following information on the “Payment” screen
- Receipt Number [Comment: Enter the receipt number of your visa fee payment]
Click “Continue” to schedule your visa appointment.
NOTE
If your receipt has become active, you will be taken to the schedule appointment screen. If not, you will be shown an error saying that the receipt number is not valid. In that case, try again after some time. Remember that the receipt number becomes active on the next working day of your payment.
14. Schedule Fingerprints and Photo Appointment (applicable only in some countries)
On this screen, pick the date and time for your fingerprints and photo appointment.
Click on “Continue”.
Print your fingerprints and photo appointment confirmation. You will need a copy of this appointment confirmation for your fingerprints and photo.
NOTE
Appointment for fingerprints and photo is ONLY REQUIRED in certain countries such as India, etc. The appointment for fingerprints and photo must be scheduled at least 1 day ahead of your actual visa interview at the Embassy or Consulate.
15. Schedule US Visa Interview Appointment
On this screen, pick the date and time for your visa interview appointment.
Click on “Continue”.
Appointment Confirmation
Print your US visa interview appointment confirmation. You will need a copy of your appointment confirmation for your visa interview.
NOTE
The appointment for visa interview must be scheduled at least 1 day after your fingerprint and photo appointment.
NOTE
The US visa appointment available dates can vary greatly from location to location. There may be several days wait in certain countries and cities. Before you book US visa appointment, I recommend checking the current wait times at the Bureau of Consular Affairs website to get an idea on when you can find an available slot.
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PART 2: Schedule US visa appointment in Americas, Europe, Middle East and Africa
The following are the steps to schedule US visa appointment in Americas, Europe, Middle East and Africa
- Profile Creation
- Signup
- Activate Your Account
- Applicant Information
- New Applicant
- Confirm Applicant and Visa Information
- Special Conditions
- Dependents
- Courier Details
- Payment
- Schedule
- Instructions
01. Profile Creation
US Visa Appointment Homepage
To schedule US visa interview head over to the Visa Information and Appointment System for the Embassy of the United States website. Select the country where you would like to schedule US visa appointment.
Sign Up page
Click on “Apply” to create a new profile. Enter the following information on the next screen.
- Please select the condition that best applies to you: [Comment: Select “I have completed U.S. Nonimmigrant Visa application (DS-160) form and I need to apply for a visa” from the options]
- I am a diplomat, other government official, Fulbright Scholar, or participant in another U.S. Government sponsored program.
- I have completed U.S. Nonimmigrant Visa application (DS-160) form and I need to apply for a visa.
- I am a Company, Travel Agent, or Other Organization that needs to schedule appointments for a group of people.
- I need to apply for a K (Fiancé(e)/Spouse/Child) visa.
- None of the above applies to me.
Click on “Continue” to go to the next step.
New Profile page
Enter the following information on the next screen.
- Given Name [Comment: Enter your given name from your passport]
- Surname [Comment: Enter your surname from your passport]
- Email [Comment: Enter your email]
- Email Confirmation [Comment: Reenter your email]
- Password [Comment: Enter a password for your profile]
- Password Confirmation [Comment: Reenter the password]
- Text Alerts [Comment: Select the check boxes to the terms of service and privacy policy]
IMPORTANT
It is very important that the information you enter must match with your passport and DS-160.
Click on “Create Account” to create a new profile. You will be taken to “Activate Your Account” screen.
Activate Your Account page
Account Acitivation email
Account Activated page
Check your email for an activation email from the US visa info website. Click on the activation link in the email. You will be taken to the activation success screen.
Click on “Continue” to go to the next step. You will be taken to the “New Applicant” Screen.
02. Applicant Information
a. New Applicant
New Applicant page
Enter the following information
- Given Name [Comment: Enter or review your given name from your passport]
- Surname [Comment: Enter or review your surname from your passport]
- Country/Authority that issued Passport [Comment: Enter the country of your passport]
- Country of Birth [Comment: Enter your country of birth]
- Passport Number [Comment: Enter your passport number]
- DS-160 Number [Comment: Enter your DS-160 number]
- Visa Class [Comment: Select “B1/B2 Business & Tourism (Temporary visitor)” from options]
- B1 Business/Conference
- B1/B2 Business & Tourism (Temporary visitor)
- B2 Tourism/Medical Treatment
- C1 Transit
- C1/D Crewmember in transit
- D1 Crewmember
- E1 Treaty Trader / Child of an E1 / Spouse of an E1
- E2 Treaty Investor / Child of E2 / Spouse of an E2
- E3 Australian Spec. Worker
- E3D Spouse or Child of an E3
- F1 Student
- F2 Spouse or Child of an F1
- F3 Commuter Student
- H1B Speciality Occupation
- H1B1 Chilean or Singaporean Spec. Occupation
- H1C Nurse in shortage area
- H2A Agricultural Worker
- H2B Nonagricultural Worker
- H3 Trainee
- H4 Spouse / Child of H1B
- H4 Spouse / Child of H1B1
- H4 Spouse / Child of H1C
- H4 Spouse / Child of H2A
- H4 Spouse / Child of H2B
- H4 Spouse / Child of H3
- I Foreign Media Representative / Spouse or Child of an I
- J1 Exchange Visitor
- J2 Spouse or Child of a J1
- L1 Intra-company Transferee
- L2 Spouse or Child of an L1
- M1 Student
- M2 Spouse or Child of an M1
- M3 Commuter Student
- O1 Extraordinary Ability
- O2 Alien Accompanying/Assisting
- O3 Spouse or Child of an O1 or O2
- P1 Internationally Recognized Alien
- P2 Artist/Entertainer Exchange Program
- P3 Artist / Entertainer in Cultural Program
- P4 Spouse or Child of a P1, P2, or P3
- Q1 Cultural Exchange Visitor
- R1 Religious Worker
- R2 Spouse or Child of an R1
- T1 Victim of Trafficking
- T2 Spouse of a T1
- T3 Child of a T1
- T4 Parent of a T1
- T5 Sibling of a T1
- TD Spouse or Child of a TN
- TN NAFTA Professional
- U1 Victim of Crime
- U2 Spouse of a U1
- U3 Child of a U1
- U4 Parent of a U1
- U5 Sibling of a U1
- Date of Birth [Comment: Enter your date of birth]
- Gender [Comment: Enter your gender]
- Primary Phone [Comment: Enter your primary phone number]
- Text Alerts [Comment: Agree to terms of service]/li>
- Email Address [Comment: Enter your email address]
- Were you previously issued a visa to enter the United States? [Comment: Select “No” | Select “Yes” if you were issued a visa to the US before]
- Is the applicant traveling from another country to apply for a visa in
[Comment: Select “No” | Select “Yes” if you reside in a different country but will be traveling to this country for interview]
Click on “Create Applicant”. You will be taken to “Confirm Applicant and Visa Information” section
b. Confirm Applicant and Visa Information
Confirm Applicant and Visa Information page
Enter the following information
- Does this Visa Type match your travel? [Comment: Review information and select “Yes” | Select “No” if you see any discrepancy]
c. Special Conditions
Special Conditions page
Enter the following information
- Select the Conditions That Apply To This Applicant [Comment: Select the appropriate option]
Click on “Confirm” to go to “Dependents” section.
d. Dependents
Dependents page
Enter the following information
- Do you want to add another applicant? [Comment: Click “No” to continue to the next step | Click “Yes” if you have dependents that need to attend the interview along with you]
New Dependent page
If you clicked “Yes”, enter the following details
- Given Name [Comment: Enter or review your given name from your passport]
- Surname [Comment: Enter or review your surname from your passport]
- Country/Authority that issued Passport [Comment: Enter the country of your passport]
- Country of Birth [Comment: Enter your country of birth]
- Passport Number [Comment: Enter your passport number]
- DS-160 Number [Comment: Enter your DS-160 number]
- Visa Class [Comment: Select “B1/B2 Business & Tourism (Temporary visitor)” from options]
- B1/B2 Business & Tourism (Temporary visitor)
- Date of Birth [Comment: Enter your date of birth]
- Gender [Comment: Enter your gender]
- Primary Phone [Comment: Enter your primary phone number]
- Text Alerts [Comment: Agree to terms of service]
- Email Address [Comment: Enter your email address]
- Were you previously issued a visa to enter the United States? [Comment: Select “No” | Select “Yes” if you were issued a visa to the US before]
- Is the applicant traveling from another country to apply for a visa in
[Comment: Select “No” | Select “Yes” if you reside in a different country but will be traveling to this country for interview]
Click on “Create Applicant” to add the dependent. Repeat this step if you need to add more dependents.
03. Courier Details
Courier Details page
Enter the following information
- Document courier pick up location (no extra fee) [Comment: Select the location where you would like to pick up your passport from]
Click on “Continue” to go to the “Payment” section.
04. Payment
Payment Options page
On this screen, you will see different payment options. At this point, the visa application is already saved. Familiarize yourself with the payment options and pick the payment method that works best for you.
Available Payment Methods
- Pay by Cash
- Pay by Credit Card
a. Pay by Cash
Cash Payment page
Follow the below steps to pay your visa fee by cash at a designated local bank
- On this screen, select Pay by Cash
- The screen to download the instructions will be displayed
- Download and print the bank cash payment instructions
- The PIN and bank account numbers are unique to your visa payment
- Remit the exact amount shown in the instructions at the specified bank
Cash Payment not Confirmed page
Cash payments are automatically confirmed and updated in your application within 2 business days. Go back into your application and check the status of your payment. If you see a “still not confirmed” message, just wait for sometime and check again.
b. Pay by Credit Card
Credit Card Payment page
Follow the below steps to pay your visa fee by credit card
- On this screen, select Pay by Credit Card
- Enter your Billing Address
- Enter your Credit Card details
Click on “Make Payment”. Your payment will be confirmed and taken to “Schedule” screen.
05. Schedule
On this screen, pick the date and time for your fingerprints and photo appointment.
Click on “Continue”.
Pick the date and time for your visa interview appointment.
Click on “Continue”.
NOTE
Appointment for fingerprints and photo is ONLY REQUIRED in certain countries such as Mexico, etc.
06. Instructions
Appointment Confirmation
On this screen, your fingerprints/photo appointment confirmation, US visa interview appointment confirmation and instructions, will be displayed
Print your confirmations. You will need a copy of your confirmations for your fingerprints/photo and US visa interview.
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That’s it, folks! Follow this step-by-step guide to schedule US visa appointment. If you have any questions or stuck at any step, feel free to comment here or email me.
***
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Sam says
Thank you for your information. I followed closely your blog for my US visa application. I am of African descent and living in the Middle East. I applied for the Tourist Visa along with my wife, but unfortunately, we were denied.
It was our first time to apply, we had an invitation letter to visit a relative. We were to spend our annual vacation for a few days as well. We had all other information intact, yet we were handed the white paper.
After the very brief interview, I asked the VO if I could know the reason(s) for the refusal so as to avoid it/them in subsequent applications. He said as an African in this part of the world, we are recognized as 3rd nationals. That struck me and I don’t really understand what he meant. I tried to press him further, but couldn’t give any other information. Please friend what could his statement mean? I look forward to reading from you.
Thirumal says
Hi Sam! If you are not a citizen of the country where you are applying for your US visa or an American, then you are considered as a third national. Third nationals must show strong ties with their country of residence. Third nationals have already immigrated to a new country and can immigrate somewhere else if necessary. Therefore, such applicants pose a high risk and their applications are usually scrutinized. But if you have already established strong ties with your country of residence, then there is nothing to worry about.
Sam says
Thank you very much. Well understood. But I possess strong ties with the country. I applied for a UK visa in the same country and was granted. I have traveled back and forth to my country of origin a couple of times. I have a stable job as well. Just couldn’t figure out his point of 3rd national!
Thirumal says
That was only my understanding of what you have mentioned. But only the visa officer knows what he actually meant.
Amna says
Hi, I’m applying for my parent’s visit visa from the USA and they live in Dubai. I want to pay for their Visa Application Fee. My question is that can I pay for their visa fee from here or should I transfer them in Dubai and let them pay.
Thirumal says
Hi Amna! If you are paying by credit card, then yes, you can pay for them using your credit card from the US. If you plan to pay by cash, it needs to be paid in Dubai at a local bank.
Rob Md Mahfuzur says
I made an appointment for the visa application. But unfortunately I could not attend due to my illness. Now, I want to make a new appointment again. But I could not pay the visa fee because it is showing previous receipt number though I already updated my profile with a new confirmation number. I need your suggestion to make a new appointment.
Thirumal says
Hi Rob! If you couldn’t make it to your appointment, then it’s a “no-show”. Receipt numbers for no-show appointments are reusable. That means you can reuse your old receipt number to make a new appointment. You don’t have to pay the visa fee again.
Mahfuz says
Thank you very much
pol says
Hi, this is my first time applying for a US visa and I mistakenly answered Yes to all questions when it should be NO. Can I still correct them? I am applying for a tourist visa with my husband, should he also create a username and password for this site?
Thirumal says
Hi Pol! You can update your DS-160 if you haven’t submitted it yet. If you have submitted your DS-160 already, then you can fill a new DS-160. When filling a new DS-160, you will have the option to upload your previous DS-160. That way, all your answers will be copied. You can then fix your answers and submit your new DS-160.
You have to create only one account on the appointment website. Then add your husband as your dependent. This way you can create a family appointment wherein you both can attend the visa interview together.
Hari says
Hey Thirumal, thank you for assisting so many people with their doubts. I do have one question. My account is frozen due to multiple logins it seems. If I try after 24 hours, should I reset my PW and then try with a new PW. If yes, what is that new PW is also not allowing me to login into my account to book the appointment. Thank you!
Thirumal says
Hi Hari! If your account is frozen, you have to wait a good 72 hours to log back in. Even if you change your password within those 72 hours, you will still not be able to log back in. If you already changed your password within those 72 hours, you can use your new password when logging back into your account after 72 hours.
San says
Hi, thank you for your help. I have created a group of three applicants for me and my family and paid for all 3 as a group. I would now like to schedule an appointment but we have decided to take separate times due to some constraints. What should I do?
Thirumal says
Hi San! I have not tried this scenario myself, so I cannot give you accurate information. I suggest contacting US Travel Docs customer service. They are usually very helpful and they may have a solution for you.
rufael says
Hi, I went to the interview and received a rejection letter under 214(b). Now I want to apply again this month at the end of December and I want to visit in March. Is it possible applying December and visit after 2 months in March?
Thirumal says
Hi Rufael! Yes, it’s possible. But keep in mind that the wait times for visa interviews are much longer these days. If you can schedule an appointment for end of December, then you can travel anytime after you receive your passport.
Karyl says
Hi Thirumal! My husband and I are planning to have a vacation in the US with our son. Do we need to make a sponsorship letter for me and my son under my husband? In connection with the expenses for the whole trip. Thank you!
Thirumal says
Hi Karyl! I suggest scheduling a family interview. That way, you all will be interviewed together and there is not need for sponsorship letter.
Jeng says
I already paid my 3 children their fees and completed their DS-160 Form. I already have an account on scheduling for interview. Should I use my account? Or make a new profile for the oldest minor?
Thirumal says
Hi Jeng! I suggest creating a new profile for your oldest minor. Then, add the other two children as your oldest minor’s dependents. Keep in mind that if your children are below a certain age, they may qualify for interview waiver as well.
Note: If you use your own account, the system will assume you as an applicant and will ask you to schedule an interview for 4 of you. It will also ask you to pay the fee for 4 of you.
Navin Rai says
When I try to fill the form for “new applicant” and click create applicant, the system gives an error “Has been taken” under my DS-160 number. I checked a number of times, my DS-160 number is valid and correct but still, I’m not being created as an applicant.
Thirumal says
Hi Navin! Someone might have used your DS-160 number mistakenly in their account. That may be the reason why the system is prompting that your DS-160 number “has been taken”. You would need to contact their customer service and see if they can help. If needed provide a copy of your DS-160 confirmation to them.
Noreen0716 says
Hi, I made a mistake when adding an applicant/dependent on the US Visa Appointment site. The first name and last name were interchanged and I cannot edit the name anymore. Can you please advise if this can still be corrected? Or is it ok and just a minor error? Thanks!
Thirumal says
Hi Noreen! Certain information is not editable after the appointment is scheduled. You will have to cancel the appointment in order to edit those details. That being said, the information from the US Travel Docs profile will not be used for the visa. It’s mostly for the security at the embassy to screen and allow only those that have appointments. It’s difficult for me to say whether interchanged first and names would make the security deny entry into the consulate. Therefore, I suggest contacting US Travel Docs and asking if this needs to fixed or considered as a minor error.
Pamela says
Hi Thirumal, thank you for answering everybody’s questions. May I just ask, I have a problem with regards to retrieving my previous account on scheduling for an interview. I already tried using forgot my password, and it says that the temporary password will be sent on my email. unfortunately, I haven’t received any email, even on my spam. What should I do?
Thirumal says
Hi Pamela! The “forgot password” will say that the temporary password has been emailed to you even if you enter a wrong/different email. You must make sure you are using the same email as your previous account. If you are not sure which email you have used for creating the account, try all your emails in “forgot password”.
ahsan saeed says
While applying for children only, the system generates payment slip for three individuals i.e. main profile holder and 2 dependents. If the main profile holder (parent) has a visa already, can they still generate the slip for all individuals but at the bank payment for 2 only and then enter MRV receipt only for the ones going for the interview? Will the bank accept partial payments?
Thirumal says
Hi Ahsan! If you use your profile for scheduling the visa appointment for your children, the system will force you to pay the visa fee for yourself as well. You must create a new profile for one of your children and add the other child as a dependent. Please refer to the questions from “Toyin” above and my responses to her questions. She was in a similar situation as you.
Shiva says
Hi there! I appreciate your assistance on the complex US visa process. I’ve one query and want to clarify with you.
I’ll be travelling to Spain in the next 3 weeks and planning to get my US visa appointment done at the Spain office. Will there be any typical questions being asked why we have selected the US visa appointment in a country other than India. If so, what would be a wise answer to this? Or any other questions we might come across for this 2nd type of VISA?
Thirumal says
Hi Shiva! Yes. Usually, you will be asked about your status in Spain and the reason for scheduling your appointment there. The answers to these questions will not affect your visa result. Therefore, just tell the visa officer that you are traveling in Spain and the actual reason why you have scheduled your appointment there.
Toyin says
Thanks so much for your help, Thirumal. They received their visas!
Thirumal says
Hi Toyin! You’re welcome! Glad to know that your kids have received their visas. Have a safe trip!
Nke says
Hello, Thirumal. Please, I will like to know if it is possible to schedule a Visa interview with a passport that has only about 3 months validity left?
Thirumal says
Hi Nke! Passport validity for US travel varies from country to country. There is something called six-month club wherein countries in that list must have their passports valid for at least 6 months beyond the intended period of stay. This applies to the visa as well. It’s assumed that you will travel on the same passport and if your country is one from the six-month club, your current passport validity will not be sufficient. You will either not be able to schedule your interview or will be turned back on the day of interview to obtain a new passport and reschedule your interview.
Venky says
Hello Thirumal! I applied for the US tourist visa along with my wife at Chennai Consulate. I have a close family friend who moved to the US and became a US citizen there. Hence I filled in the application, her home address in US point of contact and mentioned the relationship as friend and I will spend for our trip (myself and wife). During the visa interview, I was asked, whom am I going to visit and I answered a friend. I was asked again how do I know her and I replied that she is my long-time family friend. Next question, he asked about my business turnover and I answered it. Officer just returned the passport saying better luck next time.
I just wanted to know-
1. Would I have got through my interview, if not mentioned about my friend instead gave the hotel address at US point of contact?
2. My friend in the US is ready to fully sponsor our trip but I only refused as I read that friend sponsoring for a person will not be accepted.
I plan to apply again. I don’t have a clue what went wrong. Could you please advise?
Thirumal says
Hi Venky!
1. Mentioning your friend may or may not have affected your visa result. It’s really difficult to say. But, I usually recommend not mentioning friends and acquaintances in the visa application as US point of contact. It can lead to all kinds of complications. But your main intention is to visit your friend, you have to mention her details. Else, mentioning the hotel name and address is fine.
2. If you can pay for your trip, I suggest not using any sponsorship. Like I mentioned above, mentioning someone on your application may lead to questions and complications.
Toyin says
Thanks so much, I did as you (and the customer care agent) advised and everything went fine.
Thirumal says
Hi Toyin! You’re welcome! I’m glad everything went fine. Please update us when your kids receive their visas as well. Good luck!
Toyin says
Hi Thirumal! My husband and I already have the US visas since last year. I am now trying to apply for my 8 and 6-year olds as we plan to make a family trip in late December. I have filled their forms but yet to pay and submit:
1. How do I link them up as our dependents especially as I will be accompanying them to their interview? (I am my husband’s dependent so I have no dependents under my account for now)
2. I used my email address and phone number for both their applications since they don’t have these yet. Is this problematic since I already have listed the same contact details for me?
3. Generally, what’s the best way to go about this without jeopardizing their chances as minors?
Thirumal says
Hi Toyin!
1. Applicants below 14 years of age usually qualify for the interview waiver. Look it up in the help section for interview waiver requirements. If you can’t find it, let me know from which country you are applying for their US visas, I can look it up for you.
If they qualify for the interview waiver, you just have to drop their documents and passport at the dropbox. If they don’t qualify, then you may have to accompany them to the interview.
2. No. it’s not an issue since they are minors.
3. You have to first fill their DS-160 forms. In their DS-160 forms, you can add yourself, your husband and sibling as their travel companions.
Next, create a profile in the appointment system (either US Travel Docs or Global Support Services depending on your country) for the older one. Add the younger one as the dependent. The system will tell you whether they qualify for an interview waiver or not. If not, you may have to enter your details as well since you will have to accompany them for the appointment.
Do not create a profile for yourself and add your children as dependents. The system will consider you as an applicant in that case. Since you do not qualify for the interview waiver, it will ask you all to schedule an appointment for the visa interview.
Toyin says
Thank you so much. I’m applying from Nigeria and unsure if the interview waiver option is available here. I will do as you’ve advised and let you know how it goes.
Thirumal says
I believe the interview waiver is unavailable or suspended in Nigeria. Before going ahead, I suggest contacting US Travel Docs customer support asking the best approach in your case. Their customer support is very helpful in my experience. Here is the link to US Travel Docs customer support in Nigeria.
Aatish says
My wife and I are planning to apply for B1/B2 visitor visa. My office will sponsor my trip and my wife will be self-sponsored as a tourist.
In a common appointment for the 2 of us, do I need to have 2 sets of all the documents (bank statements, rental lease, and other common documents)?
Thirumal says
Hi Aatish! US visa officers are not asking for any documentation these days. But it’s wise to carry some minimal documentation with you for just in case. I suggest carrying two sets of documentation that’s are different for each other. For example, you will carry your sponsor’s financial documentation whereas your wife will carry her own financial documentation since she is paying for herself. And, only one of you can carry any common documentation such as a rental lease.
REYAN YOUSUF says
Hi Thirumal! In my DS-160 form, I have chosen the consulate location for my interview as Dubai. However while taking the appointment since there were no appointments available for Dubai I took an appointment for Abu Dhabi.
Right after I did the payment on the next page of scheduling appointment, the message said to choose the one which you have mentioned in DS-160. Since Dubai was greyed out and still showing no appointments available I continued with Abu Dhabi and scheduled an appointment. What shall I do now? My appointment is on 13th November. Payment is also done. Please advise.
Thirumal says
Hi Reyan! There is no need to worry. This is perfectly fine. Just go ahead and appear for your visa appointment in Abu Dhabi on the 13th.
It is not mandatory to schedule your visa appointment at the same location/consulate as you have specified in your DS-160. The location in your DS-160 will help them to alert the consulate in Dubai. But in reality, the visa officers scan the bar code on your DS-160 confirmation to pull up your DS-160 during your visa interview. Therefore, CEAC does not make it mandatory for the applicants to appear for the interview at the same consulate.
shamas says
Hello! My appointment was canceled by the US embassy due to protests in my country. After 24 hours of the supposed appointment date, the status showed that my passport is with the embassy (it is not). I called the support team and they requested my name, email, DS-160 form, date of birth, etc. in order to help me. I got no reply since then. I tried to log into my account and I had to login many times (I was worried when I will get the opportunity) so I got my account suspended.
Do you think that I will be able to reschedual an appointment after the 72 hours ban? The appointment was canceled two days ago by the US embassy but that doesn’t show on my status, will I be able to reschedule without paying again the fees ( I will be able to log into the account after 72 hours and it will be 5 days after my appointment date)?
Thirumal says
Hi Shamas! US visa appointments are handled by third-party companies such as US Travel Docs. There may be a delay in communication between them and US consulate. Give it a few days and check the status again.
Since your account is frozen, you won’t be able to do anything right now. Give it a good 72 hours and log back into your account to check the status. Keep in mind to not freeze your account again by logging into your account too frequently. Contact their customer service again to check on your question.
You will be able to use the same visa fee to schedule a new appointment. Since the consulate canceled the appointment from their side, they should let you use your visa fee for scheduling a new appointment. Even if they don’t, visa fee can be reused for a “no-show” appointment to schedule a new appointment.
Sharyn Jayaprakasam says
Hi, I just paid my visa application today but still did not schedule my interview because I can’t log in to my profile I had created. Even though I click the forget password and fill it up with a temporary password still receive an error to login. What I have to do as I can’t click new user?
Thirumal says
Hi Sharyn! I suggest clearing your browser’s cookies, temporary files, history, etc. and trying again. You can also try using Google Chrome Incognito mode. If that doesn’t fix your problem, contact US Travel Docs customer support. Their customer support is very helpful in resolving issues like this.
Daisy says
My family is planning to visit the USA and has applied for a tourist visa (B2). I have made a family appointment by adding dependents to the main application. I have also booked dates for OFC and interview, but I can only find 1 appointment confirmation rather than individual appointment confirmation for each dependent. Please help me that whether we need one appointment confirmation letter belonging to main applicant and with the dependent’s name on it for OFC and interview or we need an individual appointment confirmation letter?
Also, will all the members of the family be called together or separately?
Thirumal says
Hi Daisy! It will be just one appointment confirmation with primary applicant as well as dependents names on it. All members of the family will be called for the OFC and will be interviewed together.
ANNE says
Hi, I am trying to create a new user account to schedule my interview. But the systems says: “Your request cannot be processed at this time. The site administrator has been alerted. User could not be created. Please ensure First Name and Last Name are entered as they are in your passport”
Can you help me understand what this possibly mean? Thank you very much.
Thirumal says
Hi Anne! This error usually comes up if you already have an account in US Travel Docs. The system will match your name, email and passport details to see if you already have an account. I suggest contacting the US Travel Docs customer support. They will check and let you know if you already have an account. If you do, they will help merge with the new one.
Anne says
Thank you so much for the insight. Well appreciated. Keep up the good work! =)
Janet says
This is a wonderful platform. Kudos!!
The America visa interview was supposed to be for myself and my parent (3 of us at once), but I was denied at the entrance because of some errors on my details, my parent had to go in for the interview without me, though they were granted the visa.
1- After making necessary corrections, rescheduling another appointment date for me does it need to include the 3 of us going together again
2- number of applicants is stating 2 , who should be the other person
3- difficulty in login , clicked ‘forgot password’ an email for temporary password was supposed to be sent but I can’t see anything in my mail
Please, help out I don’t know what else to do
Thanks
Janet
Thirumal says
Hi Janet!
1 – No. Your appointment should NOT include your parents. The appointment should be ONLY for you.
2 – The number of applicants must be 1. Your parents may be still on your profile as your dependents. You may have to remove them from your profile.
3 – Check your spam folder. If not, try “forgot password” again. As a last resort, contact the customer support.
krparikh says
Hi,
Say if I add my spouse as my dependent and pay visa fees and schedule the joint appointment and if later due to change of plans we cannot travel together, can i then separate out the visa appointment and schedule only for the one of us traveling and re-schedule for the other later.
Thanks,
Karan
Thirumal says
Hi Karan! I haven’t tried this myself so I cannot tell for sure. But I suggest the below two options.
1) Schedule separate appointments for you and your spouse. There won’t be any complications as each of you will pay the visa fee individually.
2) Schedule a joint appointment and secure your visas first. Then decide if you need to travel together or separately. Even though you have secured visas at a joint appointment, you can travel separately whenever you like. It is not mandatory to travel together.
grace says
Good day! Please, I am finding it difficult to book an appointment because I was once denied. I tried to open a new account but it says I have to link up with the old account and that I will get a confirmation of the link-up. It’s been 3 days and has not gotten an email from them or able to book an appointment and time is not on my side.
Thirumal says
Hi Grace! US Trave Docs uses a variety of information such as passport number, name, date of birth, etc. to identify duplicate accounts. You can actually use your old account to book a new appointment for your visa. There is no need to create a new account.
But if you would like to create a new account, you will have to do what the US Travel Docs staff has told you. You have to link your accounts and the staff will manually link your accounts, which may take some time. I suggest contacting them again to see if the linking is complete. If not, ask them to look into it as a priority since you have limited time.